Every RICHMAN design is meticulously crafted from the purest grade of acrylic. Every piece is thoroughly inspected and personally signed by the artist before shipment. It should arrive in the same fine condition.
When your RICHMAN piece arrives, inspect it carefully before you sign for it. If it arrives crated, the carrier may not be required to wait while you uncrate and inspect it. In this instance, carefully inspect the crate for damage. Damages incurred during shipping are the carrier's responsibility and you should notify both the carrier and RICHMAN DESIGN immediately. Your piece will be replaced in its original condition at no cost to you.
Once uncrated, your RICHMAN design is unconditionally guaranteed for one year against any defects that result from normal wear and tear.
Catastrophic events, such as damage by impact-either from falling or having an object fall onto the piece-or from fire or some similar event, is beyond our control and is not included in the warranty. We will, of course, restore your piece on request.